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Scheduled Maintenance
MedCost will perform general system maintenance beginning 7 a.m. Saturday, April 12, through 12 p.m. ET on Sunday, April 13. During this maintenance window, phone calls/voicemail, 270/271 transaction requests/responses, faxes, and data feeds/secure file transfers may be unavailable. While our secure online portals remain available, users may experience intermittent interruptions.
MyCarePath
A Secure Way to Help Employees Take Charge of Managing Their Health
With MyCarePath, your employees can use tools to evaluate symptoms, research medications and conditions, track activities, and calculate their fitness and stress levels. There are even tools that can calculate an individual’s risk for a heart attack or stroke.
If a member is enrolled in one of our Care Management programs they have the ability to message directly with their assigned MedCost nurse or health coach and view individualized care plans and monitor goals through MyCarePath.
Members can also use MyCarePath to view status on any prior authorization requests for procedures and hospital stays as well as view employer-offered incentives and their progress toward meeting their goals.
Expectant mothers enrolled in the SmartStarts program will have access to MyCarePath where they will find helpful information about pregnancy and parenthood.
