Certain tools are currently unavailable due to technical issues with our partner platforms. We are actively working with our partners to restore service and apologize for any inconvenience this may cause.
Here you can access the complete guide for providers. Our comprehensive online resource will guide you step-by-step through the administration of all our programs. You will find detailed information on everything from contracting and credentialing, claims filing and processing, billing and collection to utilization management. Download the PDF—no login or password is required.
To view the manual as a PDF, Adobe Acrobat Reader must be installed on your computer. Download this free software from www.adobe.com.
Periodically, we may need to provide information updates. We treat our Provider Manual as an extension of your MedCost agreement. You will be notified of any updates or revisions to the manual through our provider e-news or e-mail blasts and through postings to the provider portal of our site. If you print a hard copy of the Provider Manual to have as a reference, make sure you maintain and update your copy as needed.
Please include your Practice Name, Tax ID, Contact Name and Phone Number in the body of the email.