As a reminder, the new claim correspondence requirements described below will go into effect April 1 for MedCost Benefit Services.
To expedite processing for solicited correspondence requested by MedCost Benefit Services (MBS) and facilitate identification of associated claims, the following information will be required to be included/attached to all solicited documentation effective April 1, 2025:
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Claim ID (located on EOB)
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Patient Name
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Patient Member ID Number
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Date of Service
You may begin including this information immediately to expedite claims processing.
Effective April 1, 2025, failure to submit the required information on solicited correspondence, resulting in our inability to identify the corresponding claim/s, will result in the correspondence being returned to your office to allow the required information to be resubmitted.