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Health and Wellness
Health care benefits are designed to help your employees be their best selves—from physical and emotional health to social connectivity and financial health.
Customized Employee Wellness Options
Traditional insurance of old made us believe that health benefits were strictly for the sick. But it is important to provide wellness resources to all your employees, particularly the 75% who are healthy and well. Many of these healthy employees are actively working to be at their best. The flexibility of a self-insured plan allows you to handpick services and programs that cater and appeal to your staff. These resources prevent small health concerns from becoming a larger issue. They are also designed to drive healthy habits and lifestyle behavior changes, making employees healthier, happier and more productive.
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Consulting Services
MedCost can conduct an assessment of your company’s current wellness state and make program recommendations. This consultation can integrate wellness into existing company programs and with other company initiatives. MedCost can also help align programs with leadership vision, goals or objectives.
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Gaps in Preventive Care
Preventive care required by the Affordable Care Act is covered at 100% but many people do not actively seek it. A direct mail program reminds members of the recommended preventive care services available to them, based on their qualifying criteria: annual wellness visits, colorectal screenings, mammograms, Pap tests and prostate cancer screenings, to name a few.
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Health Risk Assessment
MedCost offers a comprehensive health risk assessment through our WebMD ONE online well-being platform. Plan participants will receive an assessment score and customized recommendations. The assessment can be retaken multiple times throughout the year to track and update progress.
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Health Screenings
Both on-site and off-site health screenings are available, especially if convenience and time are at a premium for your employees. On-site health screenings assess and report disease risk for type 2 diabetes, heart disease, stroke, obesity- and smoking-related diseases, and certain cancers. On-site services also include targeted labs, consultations and identifying at-risk members who would benefit from the MedCost Personal Care Management program.
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Lifestyle Coaching
Lifestyle coaching provides members with personalized, one-on-one coaching to help them get healthy and stay healthy. Members initiate the first connection with the coach and have continued access to unlimited phone, email, text or video chat coaching sessions. Topics include tobacco cessation, weight management, physical activity, sleep, financial health, social health and emotional health.
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Behavioral Health
Along with traditional care resources, MedCost provides convenient options to support members who need behavioral health services.
The Healthy Mind program addresses immediate and ongoing behavioral health needs with real-time telephonic coaching and emphasizes the link between mental and physical health by connecting employees to a primary care physician. Coaches provide navigation to other in-network and community resources, if needed.
Through the Telehealth option, employees participate in traditional counseling/therapy via telephonic or online video consultations scheduled in advance with a psychologist/psychiatrist.
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WebMD ONE
This online well-being platform provides relevant, personalized information from a trusted source to guide members toward their goals. It offers a person-first experience that lets members choose what’s important and engage in ways that are most meaningful to them.
Features include:
Wellness At Your Side mobile app – Empowers members to take charge of their well-being experience on the go.
Health Risk Assessment – Provides an assessment score and customized recommendations. Members can retake the assessment multiple times throughout the year to track and update their progress.
WebMD Health-Related Content – Offers reliable, trusted information on a wide variety of health and well-being topics.
- Exercise Videos
- Healthy Recipes
- Mental Health Podcasts
- On-Demand Webinar Library
- Drug Interaction Checker
- Health Tracking Fitness Tools
Connection Center – Allows members to sync their FitBit, Jawbone, or more than 100 other tracking devices and apps to WebMD ONE.
Daily Habits (Digital Coaching) – Helps members achieve their personal well-being goals—fun, easy-to-use and doctor-approved.
Personal Health Record – Lets members enter and track all of their vital health information in one place.
Access to DIY Wellness
There are programs that are customized additions, but every plan includes the following programs that allow those who are active in their health to work toward reducing stress through exercise, relieving financial worry, living smoke-free and monitoring their health in a proactive manner.
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Fitness Center Network
Whether your employees are ready to kick-start their fitness routine or just looking to take it up a level, the Active&Fit Direct program allows your health plan members to choose from 12,700+ participating fitness centers and studios nationwide and 12,000+ on-demand workout videos for just $28 a month (plus a $28 enrollment fee and applicable taxes). This program is member self-directed, meaning members are responsible for managing their memberships.
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Financial Health and Education
Financial stress can affect not only an employee’s outlook but their health as well. MedCost has partnered with a leading financial institution in order to provide your staff with the knowledge they need to make sound financial decisions and actively manage their finances. Employees can choose from on-demand webinars and on-site education on topics like budgeting and saving, home buying, estate planning, credit boosting, and identity protection.
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Tobacco-Free Living
Living without tobacco is a personal journey. We provide your employees with a variety of support tips and tools. The National Cancer Institute provides online tools combined with phone and live chat support from a tobacco cessation coach and expert. Each employee can build a personalized quit plan with confidence as well as learn how to manage cravings and the emotions around quitting.
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MyCarePath
MyCarePath is a secure way to help employees take charge of managing their health. They can use tools to evaluate symptoms, research medications and conditions, track activities and calculate their fitness and stress levels. There are even tools that can calculate an individual’s risk for a heart attack or stroke.
If a member is enrolled in one of our Care Management programs they have the ability to message directly with their assigned MedCost nurse or health coach and view individualized care plans and monitor goals through MyCarePath.
Members can also use MyCarePath to view status on any prior authorization requests for procedures and hospital stays, as well as view employer-offered incentives and their progress toward meeting their goals. Expectant mothers enrolled in the SmartStarts program will have access to MyCarePath, where they will find helpful information about pregnancy and parenthood.
Cost Comparison Tool
Powered by health plan data and claims information, the Cost Comparison Tool reveals the costs of hundreds of common medical services on a member-specific level and can help your employees make more informed, cost-effective care decisions. Patient reviews and quality ratings provide additional context and information about the providers. Shopping for care is easy for employees—the tool is available in their secure member account. The Cost Comparison Tool meets the requirements of both the Payer Transparency in Coverage rule’s self-service shopping tool and the No Surprises Act’s price comparison tool.
